LOCATION:  Chicago, IL   60634 

FUNCTIONAL TITLE: Housekeeping 

The facility serves Illinois residents by providing access to comprehensive human services that promote safety, wellness, self-sufficiency, and independence for individuals, families, and serving communities statewide.

POSITION SUMMARY

Under general supervision, the Support Services Worker - Housekeeping performs a variety of cleaning, sanitation, and housekeeping duties to maintain safe, clean, and sanitary conditions in the facilities including residential treatment centers, developmental centers, mental health facilities, administrative offices, and public service areas. This position is essential to ensuring a healthy, safe environment for clients, residents, patients, staff, and visitors while maintaining compliance with state and federal health, safety, and infection control standards.

The incumbent works independently and as part of a team to perform routine and specialized cleaning tasks, handles hazardous materials according to safety protocols, and contributes to the overall quality of care provided by maintaining facility cleanliness and environmental safety standards.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Daily Housekeeping Operations (60%)

Performs daily cleaning and sanitation of assigned areas including client/patient rooms, bathrooms, common areas, offices, hallways, stairwells, dining areas, activity rooms, and public spaces

Sweeps, mops, vacuums, and buffs floors using manual and powered equipment

Dusts furniture, fixtures, windowsills, ledges, and other surfaces

Cleans and sanitizes bathrooms including toilets, sinks, mirrors, fixtures, and tile surfaces

Empties waste receptacles and removes trash to designated collection areas; replaces liners

Cleans and maintains kitchen areas, break rooms, and food service spaces (excluding food preparation)

Washes walls, windows, doors, and other vertical surfaces as assigned

Removes debris, litter, and recyclable materials from assigned areas

Restocks supplies including paper products, soap, and sanitizing materials in restrooms and common areas

Reports maintenance needs, safety hazards, and facility concerns to supervisor

Maintains cleanliness of housekeeping equipment and storage areas

Infection Control and Safety Compliance (20%)

Follows established infection control procedures and protocols, especially in healthcare and residential settings

Uses appropriate personal protective equipment (PPE) including gloves, masks, and eye protection

Properly handles, mixes, and applies cleaning chemicals and disinfectants according to manufacturer specifications and safety data sheets (SDS)

Implements and maintains isolation and contamination control procedures as directed

Cleans and disinfects high-touch surfaces frequently to prevent disease transmission

Disposes of biohazard materials, sharps, and regulated medical waste according to OSHA and IDPH standards

Reports potential exposure incidents or safety violations immediately

Participates in infection control training and implements learned protocols

Maintains compliance with JCAHO, CMS, IDPH, and other regulatory standards

Specialized Cleaning and Deep Cleaning (15%)

Performs deep cleaning tasks including carpet shampooing, floor stripping and waxing, and high-dusting

Cleans and sanitizes patient care equipment and furniture as assigned

Performs terminal cleaning of rooms following patient/client discharge

Responds to emergency cleaning situations including spills, bodily fluids, and biohazard incidents

Performs seasonal cleaning tasks and special projects as assigned

Assists with cleaning after facility events, meetings, or activities

Prepares rooms for new admissions, transfers, or special purposes

Teamwork and Collaboration (5%)

Works cooperatively with Environmental Services team members to complete assignments

Coordinates with nursing staff, direct care staff, and other departments regarding cleaning priorities

Communicates professionally with clients, residents, patients, visitors, and staff

Provides assistance and coverage for other housekeeping staff as needed

Participates in staff meetings and training sessions

Supports the mission and values of IDHS in all interactions

MINIMUM QUALIFICATIONS

Education and Experience:

REQUIRES:

High school diploma or GED equivalent; OR

Equivalency: One year of experience in custodial, housekeeping, or facilities maintenance work may substitute for the educational requirement

Knowledge, Skills, and Abilities:

Knowledge of proper cleaning methods, materials, and equipment

Knowledge of safety practices related to cleaning chemicals and hazardous materials

Ability to follow written and oral instructions

Ability to work independently with minimal supervision

Ability to maintain confidentiality and respect client/patient privacy

Ability to establish and maintain cooperative working relationships

Ability to communicate effectively with diverse populations

Ability to read and understand safety labels, SDS sheets, and written procedures

Basic math skills for measuring and mixing cleaning solutions

Physical ability to perform manual labor and operate cleaning equipment

Ability to adhere to attendance and punctuality requirements

Ability to work flexible schedules including evenings, weekends, and holidays as required

PREFERRED QUALIFICATIONS

Previous housekeeping or custodial experience in healthcare, institutional, or residential care settings

Experience working with individuals with mental illness, developmental disabilities, or other special populations

Certification in infection control, bloodborne pathogens, or hazardous materials handling

Bilingual skills (Spanish, Polish, Arabic, Mandarin, or other languages)

Experience with powered floor care equipment (buffers, scrubbers, extractors)

Knowledge of OSHA regulations and environmental safety standards

CONDITIONS OF EMPLOYMENT

Pre-Employment Requirements:

Successfully complete criminal background check through Illinois State Police and FBI

Pass pre-employment physical examination and health screening

Complete tuberculosis (TB) screening and maintain annual compliance

Provide proof of required immunizations (Hepatitis B, MMR, Varicella, Tdap, Influenza)

Complete new employee orientation and mandatory training programs

Sign confidentiality agreements and HIPAA compliance acknowledgments

Ongoing Requirements:

Complete annual mandatory training including:

- Infection Control and Bloodborne Pathogens

- OSHA Hazard Communication

- Fire Safety and Emergency Procedures

- Client Rights and Confidentiality

- Workplace Violence Prevention

- Cultural Competency and Diversity Training

- Sexual Harassment Prevention

Maintain current knowledge of cleaning procedures and safety protocols

Participate in performance evaluations and professional development activities

Comply with all facility policies, procedures, and Code of Conduct

Work Schedule:

Full-time position: 37.5 hours per week

May include rotating shifts, weekends, evenings, and holidays

On-call availability may be required for emergency situations

Schedule subject to facility operational needs

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Physical Requirements:

Ability to stand and walk for extended periods (up to 8 hours per shift)

Ability to bend, stoop, kneel, crouch, and reach overhead repeatedly

Ability to lift and carry a minimum of 50 pounds regularly

Ability to push and pull loaded carts and equipment weighing a minimum of 50 pounds.

Manual dexterity to operate cleaning equipment and tools

Visual acuity to identify cleaning needs and read labels/instructions

Ability to climb stairs and ladders as needed

Stamina to perform repetitive physical tasks throughout the shift

Work Environment:

Work is performed indoors in various facility settings including patient care areas, offices, and public spaces

Exposure to cleaning chemicals, disinfectants, and fumes

Potential exposure to infectious diseases, bodily fluids, and biohazardous materials

May work in areas with varying temperatures and humidity levels

Noise levels vary from moderate to loud depending on location and equipment used

May be exposed to individuals with challenging behaviors or mental health crises

Required to wear appropriate PPE and uniforms as specified

Must follow universal precautions and infection control protocols at all times

BENEFITS AND COMPENSATION

Salary:

Overtime compensation at time-and-a-half for hours worked over 40 hours per week

Comprehensive health insurance (medical, dental, vision)

401K ROTH

Life insurance 

Paid time off 

Professional development and training opportunities

EQUAL OPPORTUNITY EMPLOYER STATEMENT

HealthPro Innovation Workforce Solutions, LLC is an Equal Opportunity Employer. It is our policy to employ qualified personnel and to provide equal employment opportunities in the hiring and promoting of individuals, and to administer these activities in a manner that does not discriminate against any person.

Employment decisions shall not discriminate against any individual because of race, color, religion, sex, age, national origin, ancestry, marital status, physical or mental disability, unfavorable discharge from military service, political affiliation, sexual orientation, or any other protected characteristic under state or federal law.